Safety & Duty of Care

Safety is not a checkbox.

We maintain a comprehensive safety framework that is proactive rather than reactive. Every Knomadic program is built on a foundation of risk awareness, regulatory compliance, and human-centered support.

Our Framework

Our safety framework

Four pillars of protection that give universities confidence in every program we deliver.

01

24/7 human support

Every program is backed by a dedicated emergency line and on-ground local partners. We provide rapid, human-centered problem-solving — not a call center. Our response protocol ensures that any incident is escalated and managed within minutes, not hours.

Key Elements

  • Dedicated emergency hotline for every program
  • On-ground local partners in every destination city
  • Immediate escalation pathways to Knomadic leadership
  • Real-time coordination with university emergency contacts
02

Risk mitigation & prevention

Safety begins long before departure. Our risk management approach is proactive and destination-specific, incorporating the latest intelligence and scenario-based planning.

Key Elements

  • Destination-specific risk assessments updated quarterly
  • Scenario-based contingency planning for every program
  • Coordination with university Global Assistance providers (e.g., International SOS, GeoBlue)
  • Pre-departure safety briefings for all participants
  • Local emergency service mapping for every destination
03

Policy & regulatory compliance

We understand the regulatory landscape of higher education. Our programs are designed from the ground up to align with institutional risk protocols and federal requirements.

Key Elements

  • Full FERPA compliance for student data protection
  • Title IX policy alignment and training protocols
  • Institutional risk committee documentation support
  • Insurance coordination and certificate management
  • Clery Act considerations for international programming
04

Health & wellness

We take a holistic approach to participant wellbeing, from physical safety to mental health support and accessibility accommodations.

Key Elements

  • Health and medical clearance support pre-departure
  • Dietary and allergy accommodation planning
  • Mental health resource identification at each destination
  • Accessibility assessment for all program venues
  • Travel health insurance coordination

Insurance & Liability

Coverage your risk office needs to see

We carry comprehensive insurance and provide full documentation to every institutional partner.

General liability insurance

Knomadic carries commercial general liability insurance with coverage limits meeting or exceeding institutional partner requirements.

Professional liability

Errors and omissions coverage for all program design, advisory, and coordination services we provide.

Certificates of insurance

We provide certificates of insurance (COIs) naming your institution as an additional insured, formatted for your risk management office.

Layered coverage coordination

We coordinate with your university's international insurance provider (International SOS, GeoBlue, etc.) to ensure seamless coverage without gaps or overlaps.

For specific coverage limits, policy details, or to request a certificate of insurance, contact us at info@knomadic.io or request a safety briefing below.

Our Promise

Our commitment

We believe that the best study abroad experiences are ones where students and faculty can focus entirely on learning — because they know the safety infrastructure is handled by a partner they trust. That's Knomadic.

Want to learn more about our safety protocols?

We're happy to walk your risk management team through our complete framework.